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Sarah Champain

Senior Product Manager CRM

Driving License
Nantes (44000) France
Employed Just looking around
Currently in Nantes working for Doctolib, as Senior Product Manager to optimize Salesforce for our salespeople.
Before that, I contributed to various international projects on Salesforce or in CRM in Munich where I stayed six years.
With a strong international backgroun, working in projects in English, German and French, I am graduated with a master degree in management/marketing.
  • Project in the agricultural industry (05/2020 – 03/2021)
    Business responsible for the implementation of Salesforce for sales processes
    • Preparation and Execution of online Workshops
    • Formalization of customer requirements
    • Creation of business proposal
    • Creation of Use Cases/User Stories
    • Testing
    • Configuration and setup
    • User training and creation of training documents
      .
  • Project in the agricultural industry (02/2021 - 03/2021)
    • Scoping project, conducting fifteen interviews in French, English and German to discover paint points related to the use of the CRM tool.
    • Drafting strategic document and conducting restitution workshop with potential improvments to optimize the use of Salesforce.
Company Description
Hardis Group is a digital services company and also operates in other activities such as consulting and software vendor.
Company website